Bw98 FAQ — Answers to All Your Questions, Right Here

There are three ways to contact bw98 — all channels offer support in Bengali:

• Live Chat: The fastest option. Click the chat button at the bottom right of the site. Available around the clock (24/7), with an average response time of 1–3 minutes.
• Email: support@bw98.ws — responses typically within 1–4 hours. Email is best for complex issues or when you need to send documents.
• Social Media Message: You can send a direct message to bw98's official page. During business hours, replies typically come within 2–6 hours.

For technical issues (login problems, stuck payments), use Live Chat — it's the fastest way to get help.

The registration process at bw98 has been intentionally kept simple — it takes just 2 minutes to complete.

What you need to register:

• An active Bangladeshi mobile number (for OTP verification)
• Full Name
• A strong password
• Age Verification (18+)

Email is optional — you can register without one. A national ID or bank account is not required for initial registration.

Large Withdrawal Processing Time: For large withdrawals (generally above ৳50,000), you may be required to submit a photo of your National ID the first time as a security measure. Verification is typically completed within 1–2 business days.

To register, Go Here।

Bw98 sets minimum bet amounts so everyone can play comfortably at their own pace:

• Sports Betting: Minimum ৳50 per bet
• Live Betting: Minimum ৳50
• Accumulator (Parlay): Minimum ৳50 (total)
• Jackpot Games: Each slot/game has its own minimum stake — usually starting from ৳10

Maximum bet limits vary by market and match. Special higher limits are available for high rollers — for more details, High Roller Visit the page.

New members are advised to start with smaller bets and gradually increase their stake as they gain more experience.

Withdrawal rules at bw98 are simple and transparent:

• Fee: bw98 does not charge any withdrawal fees. However, mobile banking operators (bKash/Nagad/Rocket) may apply their own transaction charges.
• Minimum Withdrawal: ৳500
• Maximum Withdrawal: ৳50,000 per day (for standard accounts); higher limits apply to verified accounts
• Processing Time: Most requests are completed within 5–15 minutes; requests made between midnight and 6:00 AM will be processed in the morning.

Identity verification may be required for your first withdrawal — this is typically completed within 1–2 hours. Winnings from bonuses are subject to wagering requirements before withdrawal.

No, bw98 strictly allows only users aged 18 and above.

Age verification is mandatory at registration. If someone registers with false information and is later found to be a minor, the account will be permanently closed and any funds may be forfeited.

What you can do: If there are minors in your household, enable parental controls on shared devices. Do not share your bw98 login credentials with them.

For more information on protecting minors Responsible Gaming Visit the page.

Two-Factor Authentication (2FA) adds a critical layer of security to your account — even if your password is compromised, no one can log in without the second verification step.

Steps to activate:

• Step 1: Log in to bw98 and click on your profile icon.
• Step 2: Go to the "Security Settings" menu.
• Step 3: Enable the "Two-Step Verification" or "Two-Factor Authentication" option.
• Step 4: A verification code will be sent to your registered mobile number. Enter the code to confirm.
• Step 5: From that point on, any login from a new device or browser will require an SMS verification code.

With 2FA enabled, no one can access your account without your phone. If you run into any issues, our live chat support is available to help.